EntroPay Support Follow-up

Share

Langganan: Posting Komentar (Atom)

Dear Fawaz, Your EntroPay username is fawazz. Whilst carrying out a random security check , we have noticed that your account needs further verification, and we have temporarily restricted your account. Your EntroPay account will be fully reactivated once we have receivedand reviewed the following ; 1.) A clear copy of your Passport, Photographic Drivers Licence or I.D. Card (both sides). 2.) A clear copy of both sides of all funding sources registered on your account, (For security reasons, we only need to see the first 6 and last 4 digits, Please COVER the 3 digit security code (CVV)). If your funding source is a Virtual Card, please send us a screenshot. 3.) A clear copy of a recent utility bill, on which your name and address are clearly visible. 4.) The name of the merchant at which you intend to spend. You may send the documents via the Help Desk inside your account which is a secure channel. Log into your EntroPay account, click on Help and Support, select helpdesk, click new request and attach the documents. All documents are kept in a secure environment, and are only available to senior security personnel. We apologize for any inconvenience this causes but we trust that you appreciate the importance of maintaining appropriate security standards for our customer's accounts. Kind Regards Siobhan EntroPay Security Team

EntroPay™ is operated by Ixaris Systems, Ltd. Ixaris Systems Ltd is authorised by the Financial Services Authority under the Payment Service Regulations 2009 for the provision of payment services. Registration number 540990. EntroPay Visa cards are issued by Bank of Valletta or Transact Network Limited, pursuant to a license from Visa Europe. EntroPay MasterCard cards are issued by Transact Network Limited pursuant to licence by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated.